About Us

JC Lashes is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you.  

Orders are shipped Monday to Friday.

Please wait 1 day for processing before your order is shipped. 

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. JC Lashes thoroughly inspects each set of lashes before we ship to our customers to insure that the very best quality product lands in your hands. Any damages incurred during transit are fault of the Post Office. In the unlikely event you receive a damaged item, please contact USPS for assistance. 

Contact us within 2 days from delivery if there has been an error in the style of lash you received or the quantity ordered. Refunds are made in the original form of payment and are issued to the person documented on the original order as the "Bill To" Customer. Please note, we only accept returns from jc-lashes.com. 

For all other questions or inquires, please contact us at jc.lashes.mink@gmail.com

 We ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your information is entered correctly. If there is issues with verifying your address, contact us immediately and we will try to resolve the problem. JC Lashes is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

If you realize that you entered your shipping address incorrectly, please contact as soon as possible at jc.lashes.mink@gmail.com. If we are unable to, we do not take responsibility for the incorrect information nor will we be held liable to send out a replacement order.

If your tracking information states that your package was delivered and you have not received it. You should contact the United States Postal Service. Call USPS customer service line with your tracking number to find assistance. We cannot guarantee replacement of lost or stolen packages shipped via USPS.

We usually ship orders 1-2 business days and we ship with USPS First class with 5-7 Business Day delivery in the Continental U.S.  and Puerto Rico. Please note that time in transit does not include weekends or holidays.

Shipping Costs:

USPS First Class (5-7 Business Days)  $5.99

USPS Priority Mail (2-3 Business Days) $9.99

International Shipping

FedEX International Economy 

(Rate based on delivery address)

*Shipping fees are non-refundable.

JC Lashes accepts the following forms of payments through PayPal:

All Credit Card and PayPal Payments are processed through PayPal to ensure privacy and security. PayPal is a secure form for your payment. Used by millions of people daily, PayPal is a heavily encrypted third party payment processor. Greatly accommodating, PayPal accepts all major cards (Visa, MasterCard, Discover). You do not need a PayPal account to use their payment service

RESOLVING YOUR CONCERNS
If you have any concerns with our terms, or do not understand, we welcome you to contact us. Feel free to contact us by email address at jc.lashes.mink@gmail.com and we will respond within 48 hours.

BILLING  AND ACCOUNT INFORMATION

To the fullest extent permissible by applicable law, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.